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Active Shooter

Active Shooter Preparedness: Current State of Readiness and a Detailed Guide on How to Prepare

Everbridge and EMS Solutions recently conducted a survey around active shooter preparedness and found organizations are overwhelmingly concerned about violent acts – such as active shooter situations – taking place in their buildings or on campus. Despite this concern, the majority of respondents said they were not properly prepared for an active shooter event.  This E-book highlights the findings and gives you some suggestions on how to prepare.


Business Continuity

The True Value of Business Continuity: Shifting from Return on Investment (ROI) to Value on Investment (VOI)

One of the biggest challenges that someone charged with overseeing a Business Continuity Program has is to prove that the program is worth its cost: “What is your program’s ROI?” I call that the “dreaded question.” I wanted to develop a webinar and white paper on this topic because I would like to propose another way to frame this question. What if continuity planners talked about value on investment versus return on investment?

The True Value of Business Continuity – Shifting from ROI to VOI

Trends in Business Continuity

This white paper looks into the recent past of information security, technology recovery and business continuity events: our triumphs and failures and what worked and didn’t. It then attempts to gaze into the future by giving insight into where we might be headed…our future disasters and where the industry is going.

  • Looking back…The highlights of the 2015 – What worked, what didn’t
  • Gazing forward…What are we likely to see in 2016
  • Going forward – what should you be thinking about and planning for

Trends in Business Continuity

What did we learn from Hurricane Sandy?

It is always important to go back and look retrospectively at any major event and ask the question, “What have we learned and are we better prepared now than then?”  This paper takes a look back at Superstorm Sandy and looks at the big lessons learned.

Hurricane Sandy Lessons Learned_11122013

Crisis Communications

Improving Disaster and Crisis Management: Plans and Exercises to Build a Timely Communication Response

When asked what areas need to be improved after any crisis or disaster event, inevitably companies will often list “communications” as one of the most important areas for improvement. “Communications” is, of course, a broad topic… however, there is one comment that is probably heard more than any others: “Communications need to be more timely.”

Improving Disaster and Crisis Management

Crisis Management

Successful Crisis Management For Your Organization

How does your organization manage an overall crisis? Who is in charge? What are the triggers? What is the communication flow? Many companies, both large and small, have not carefully thought through the most basic aspects of crisis management. Crisis management brings together all of the silos within a company (emergency response, disaster recovery, business continuity and crisis communications) for one comprehensive response to an event. Companies who have not developed and exercised a successful crisis management team are likely to stumble in this first critical moments after a crisis, wasting precious time. This white paper will give you practical information and basic tools to develop and/or refine a crisis management program for your company.

Successful Crisis Management for Your Organization White Paper

Cyber Exercises

6 Keys to Developing a Cyber Attack Training Exercise

We have done numerous exercises on the impact of a cyber breach and have found them to be the most effective and rich exercise narratives we have ever used in over thirty years of practice. Do you want to get your executives and incident management team ready for such a cyber attack? Then you need to do a cyber exercise. This white paper gives you the six keys to developing a successful cyber attack/breach exercise

6 Keys to developing a cyber attack exercise

Emergency Response

Emergency Response Best Practices: How To Handle Crisis, Routine And Emergent Situations

As a healthcare facility manager, you probably face emergencies nearly every day. Some emergencies, however, are bigger than others. Issues facing healthcare are diverse, from disease outbreaks to power outages, severe weather, flooding, patient evacuations, and active shooters to name just a few.  This white paper looks at the difference between a “routine” emergency and a “crisis” emergency. We will peel back how to approach the incident, how to get situational awareness, how to perform an assessment of the incident, and how to develop an incident action plan. We also will discuss how all this fits inside a facility emergency plan and how it works with the rest of the healthcare team.

Emergency response best practices: How to handle crisis, routine & emergent situations

IT Incident Management

From Routine To Crisis: Handling An Escalating IT Incident

Emergencies happen frequently in the world of technology. There are equipment failures, network snafus, and application meltdowns. Technology professionals are quite used to – and very adept at – being in the “fire-fighting” role. But what happens when the basic, old, “run-of-the-mill” emergency turns into a full-blown corporate-wide crisis? Is your incident management process apt to handle an escalated crisis?

From Routine to Crisis Handling an Escalating IT Incident

Infectious Disease Outbreaks – COVID19 Pandemic

On a daily basis, hospitals operate at or near capacity. From staff shortages to overcrowded emergency departments, hospitals are continually striving to find new ways to overcome challenges, quickly and efficiently coordinate care, and achieve the best patient outcomes. This whitepaper explores what can be done to protect healthcare workers, patients and the community during the COVID19 Pandemic.

Everbridge COVID-19 Hospitals Whitepaper

Infectious Disease Outbreaks – Avian Flu Pandemic

With the current outbreak of Ebola in West Africa, and the cases in the United States and Europe, many companies are pulling out their pandemic plans for guidance.  The work done for the Avian Flu a few years ago will be quite instructive for this type of emergency. Although this white papers were designed for a particular critical infrastructure, they will be helpful for any company in preparing for a disease outbreak.

In 2007, Roche Pharmaceuticals awarded a grant to Regina Phelps and EMS Solutions to conduct a series of executive roundtables with the goal of deepening the conversation regarding pandemic planning. The focus was on three specific areas: human resources, business continuity and legal/reputational risk. Participants came to share what is working in their companies, think creatively about their pandemic quandaries and discuss pressing concerns such as ‘pandemic fatigue’ and budget concerns. Attendees participated in experiential exercises, confronting issues likely to arise in a real-world pandemic. These whitepapers are the results of those sessions.

Advanced Pandemic Planning for Utilities Executives
Energy Roundtable Whitepaper

Advanced Pandemic Planning for Financial Sector Executives
Financial Roundtable Whitepaper

Advanced Pandemic Planning for Food and Agricultural Sector Executives
Food and Agricultural Roundtable Whitepaper


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