How does your organization manage an overall crisis? Who is in charge? What are the triggers? What is the communication flow? Many companies, both large and small, have not carefully thought through the most basic aspects of crisis management. Crisis management brings together all of the silos within a company (emergency response, disaster recovery, business continuity and crisis communications) for one comprehensive response to an event. Companies who have not developed and exercised a successful crisis management team are likely to stumble in this first critical moments after a crisis, wasting precious time. This white paper will give you practical information and basic tools to develop and/or refine a crisis management program for your company.