Regina Phelps is an internationally recognized expert in the field of crisis management, exercise design and business continuity and pandemic planning. Since 1982, she has provided consultation and speaking services to clients in four continents. She is founder of Emergency Management & Safety Solutions (EMS Solutions), a consulting company specializing in crisis management and business continuity planning.
A partial list of clients includes Bank of Canada, Bank of Colombia, Bank of Peru, Graduate Institute of Geneva, IMF, Microsoft, Northern Trust, VISA, Ellie Mae, LabCorp, Levi Stauss & Co., Gilead, Merck, Whole Foods Market, Salt River Project, Stanford University, Caltech Institute, Nike and the World Bank.
Ms. Phelps conducts over 100 exercises per year for her large multi-national clients. She has lectured extensively at international disaster and business continuity conferences, including DRJ, Continuity Insights, WCDM and IAEM.
Ms. Phelps is the author of three exercise design books: Emergency Management Exercises: Exercise Design, From Response to Recovery, Everything You Need to Know to Create a Great Exercise; Emergency Management Exercises: The Instructor’s Guide; and Cyber Breach. Her fourth book, Crisis Management – How to Develop a Powerful Program, was released September 2018. She has also designed college-level courses in exercise design and has written numerous papers and has given hundreds of lectures on the topic.
Ms. Phelps has received numerous honors and awards, including the Business Recovery Managers Association Award for Excellence in Business Recovery Planning, College of the Sequoias’ Hall of Fame, ARC’s Outstanding Employer, San Francisco Chamber of Commerce’s Women Entrepreneur of the Year and the Small Business Administration’s Champion of Small Business. Ms. Phelps was the 1991 Chairman of the Board of the San Francisco Chamber of Commerce.