Do you have an incident management team (formerly referred to as a crisis management team)? Are you developing one? Are you retooling the one you have? If so, plan to attend this critical session to learn the top three things you need to have to have a great team. The goal of this session is to help you create both a great team and a great process in order to manage incidents large and small. There are three key things that we often find missing in company teams and plans: Clearly identified roles and responsibilities, a formal assessment process, and how to develop an Incident Action Plan (IAP). This session touches on those three critical aspects of the successful incident management team. Attend this fast-paced session to learn how to build a great team.