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Design a Highly Effective Crisis Management Team for Your Organization

March 24, 2018 @ 9:00 am – March 25, 2018 @ 12:00 pm
Disney’s Coronado Springs Resort
1000 Buena Vista Dr
Orlando, FL 32836
Regina Phelps

Crisis Averted

Design a Highly Effective Crisis Management Team for Your Organization

A well-trained Crisis Management Team (CMT) is critical to manage the many threats facing our companies today. Clearly identifying how they are organized, what their roles and responsibilities are, how incidents are assessed, and how it all comes together when the team and plan are activated is the hallmark of a fully-functional team and program. An Emergency Operations Center (EOC) is critical for effective management of an event. It allows for command, control, and communication, and also helps to prevent the formation of “silos” that commonly develop in an emergency environment. How do you do all of this virtually and make it work? This workshop covers everything you need to know to design, develop, train, and exercise your CMT, and organize your EOC to manage the most difficult incident.

CMT Development

  • The CMT – Who should be involved.
  • Team methodologies, including the Incident Command System.
  • Incident assessment, team, and processes.
  • Incident Action Planning.
  • Role of senior management.

EOC Development

  • Risk assessment – Where to have one.
  • Physical design factors.
  • Equipment and tools.
  • Communication concerns and solutions.
  • Sustained operations.
  • Forms and processes.
  • Virtual EOCs.
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