When an incident first begins to unfold, what makes it stay an incident instead of turning into a full-blown crisis? When faced with a fast-moving and potentially catastrophic incident, what makes the difference in your ability to respond rapidly and effectively? Every organization is dealing with this issue as our current threats escalate in intensity and frequency. What if your company had the first case of the new Covid-19 in your community? How quick would you be able to respond? The current Covid-19 outbreak, as well as ransomware, malware, Denial of Service attacks and cyber intrusions of all kinds, have placed a laser beam spotlight on how effective we are as an organization in the first few moments and hours of a crisis.
How will you spend the first few minutes of a potential crisis? This is often called the “Golden Hour,” a term was first described by R. Adams Cowley, MD, when he recognized that the sooner trauma patients reached definitive care – particularly if they arrived within 60 minutes of being injured – the better their chances of survival. What your company does in those first few minutes and hour(s), just like with a trauma victim, will make all the difference in the world. To get the best outcome, the first thing you need is situational awareness, a sound assessment process and a clear understanding of where issues are coming.
This fast-paced presentation will cover what you need to have in place to make that first hour truly golden for your organization.
- Situational awareness – What is it and where can you get it?
- Incident assessment – What is an effective and timely incident assessment process?
- Problem coming inbound – But from where? Knowing all of your feeders.
- Exercises – Gotta do them!