A stark reality of today’s world is that businesses and organizations must constantly defend against relentless attempts to steal their computer data or damage their systems. This reality mandates that companies have serious plans, as well as stress-test those plans, for how they will respond to the impact of an actual breach. These exercises force real-time situation analysis and decision-making. This special Pre-Conference Workshop shows business continuity planners, crisis managers and their IT counterparts how to stage a cyber breach exercise that will test preparedness, surface “hidden” circumstances, and sharpen the responsiveness of everyone from top executives to front-line business managers and technologists. Leave the session with the tools you need to go about about developing a realistic cyber exercise to challenge your organization. Regina Phelps is an internationally recognized expert in the field of crisis management, exercise design and business continuity planning, lectures widely and has written books on exercise design
The ROI of Business Continuity? Reframing the Conversation to Talk About Value
You often hear the phrase “return on investment” (ROI) when groups or organizations attempt to demonstrate the value of a particular activity. “Is it good for us?” “Is it worth the investment?” and “Should we continue to fund the endeavor?” are all valid and important questions. The challenge for business continuity professionals is to address the question, “What is the ROI of business continuity?” in ways that will be meaningful to someone wielding the budget stick. In the “olden days,” colleagues would point to their business impact analysis (BIA), with pie charts and bar graphs showing the cost of business downtime if an event occurred. They’d sit back and say, “See? We provide ROI because we addressed Bad Thing happening!” But wait – is that really the best that continuity professionals can do? This session peels back the question of ROI and attempts to instead address the value proposition of business continuity. The goal is to broaden the conversation. Instead of talking about how much money business continuity efforts will save the company, we will focus on why the Bad Thing happened. By clearly understanding the whys of business continuity, you can make your organization more resilient and truly demonstrate value.
Determine how you define value.
Identify your top 7 values.
Develop your value “elevator speech.”
When organizations are asked what areas need to be improved after any disaster, inevitably, “communications” shows up as one of the most important areas for improvement. “Communications” is, of course, a broad topic; however, there is one comment that is probably heard more than any others: “Communications need to be more timely.”
If that’s been your organization’s experience, this presentation will focus on a five-part solution that will help solve this long-standing problem.
- How to work effectively with Incident Command for effective and timely communications.
- Developing a communications governance document, detailing who approves what message, when, and how.
- Creating a crisis communications plan that notes clear roles and responsibilities.
- Developing pre-written and approved templates for prompt communication.
- Identifying effective communication tools that get your message out right away.
Attend this presentation and walk away with some concrete solutions and ideas to fix to the age-old problem of slow communications.
The goal of this presentation is to actively engage the webinar participants as “exercise players.” The audience will be presented with a scenario and will walk through an interactive process of delivering injects to the players in real time. Participants will be able to take the materials of this exercise and conduct it in their own facility.
Participants will receive:
- Exercise plan.
- Exercise injects.
- Exercise evaluation tool.
Attend this webinar, participate in the exercise and then take it back to your organization.