Regina Phelps is an internationally recognized expert in the field of crisis management, exercise design and business continuity and pandemic planning. Since 1982, she has provided consultation and speaking services to clients in four continents. She is founder of Emergency Management & Safety Solutions, a consulting company specializing in crisis management and business continuity planning. A partial list of clients includes Bank of Canada, Nike, Whole Foods Market, Starbucks, Lam Research, VISA, Everbridge, IMF, Stanford University, Caltech Institute, HSBC, Central Bank of Peru, City National Bank, Central Bank of Colombia, Salt River Project, Cal-ISO, United Airlines and the World Bank.
Ms. Phelps works extensively with companies in the area of Crisis/Incident Management team development, process and implementation. Her goal is to ensure that a companies strategic and tactical crisis teams know their role at time of disaster and she designs processes and exercises to ensure their success. Ms. Phelps conducts over 100 exercises per year for her large multi-national clients.
Ms. Phelps has lectured extensively at international disaster and business continuity conferences including: DRJ, CyberCrime Symposium, ISACA, WCDM, and IAEM. She is the author of three books on exercise design: From Response to Recovery: Conducting Successful Exercises; Cyber Breach: What if your defenses fail? Designing a ready strategy and The Instructors Guide: From Response to Recovery: Conducting Successful Exercises She has also designed college-level courses in exercise design.
Ms. Phelps has received numerous honors and awards, including the Business Recovery Managers Association Award for Excellence in Business Recovery Planning, College of the Sequoias’ Hall of Fame, ARC’s Outstanding Employer, San Francisco Chamber of Commerce’s Women Entrepreneur of the Year, and the Small Business Administration’s Champion of Small Business. Ms. Phelps was the 1991 Chairman of the Board of the San Francisco Chamber of Commerce, the first woman, the youngest, and first small business owner to ever hold that seat.